GENERAL TERMS AND CONDITIONS OF TRADEMARKHOST
Version 2011.02, valid as from 19 August 2011

1. GENERAL PROVISIONS

1.1. Trademarkhost is a tradename of Hortis Holland BV in the Netherlands with Netherlands Chamberof Commerce no. 28075812, and Netherlands VAT no. 810765640B01.
1.2. Unless expressly agreed upon in writing otherwise, these general terms and conditions shall applyto all our offers, activities we carry out for the purpose of clients, activities we carry out for clients,services we provide to our clients, all the above in the broadest sense, hereinafter referred to as:‘services’.
1.3. Any general terms and conditions of clients shall expressly not apply to our services, except afterour explicit prior written confirmation thereof on a case-by-case basis.
1.4. Terms and conditions that deviate from our general terms and conditions shall exclusively apply toa service to be provided by us, in the event of our explicit prior written confirmation thereof on acase-by-case basis.
1.5. Insofar as we provide services or develop activities that are not expressly stated in these generalterms and conditions, these general terms and conditions shall also apply to those activities andservices.
1.6. In the event of a difference of opinion on the interpretation of these general terms and conditionsonly the Dutch text thereof shall be decisive.
1.7. Upon the start of the agreement, the Principal, subject to the provisions of article 9, agrees thatwe deploy third parties for the purpose of the execution of the order.
1.8. The Principal shall always immediately notify us in writing on any changes in address.
1.9. We are entitled at all times to demand an advance payment from the Principal at the start of a neworder. 

2. OFFERS

2.1. The offers made by us in any form, and also our publications and our printed matter arecompletely free of obligation.
2.2. Oral commitments shall not bind us, unless they have been expressly confirmed by us in writing.
2.3. The prices stated in our offers are exclusive of taxes and levies, unless the contrary is expresslystated on a case by case basis.
2.4. The offer is based on the data furnished by the Principal.
2.5. Each offer is valid up to fourteen days after the offer date as appears on the offer, whereupon theoffer shall automatically lapse. 

3. REGISTRATION OF INTELLECTUAL PROPERTY

3.1. An agreement shall only be deemed effective through our written confirmation. Any additionalagreements entered into or amendments made shall be valid only if they were confirmed by us inwriting and the Principal has not raised objections against them in writing within five working days.
3.2. The date of formation of the agreement shall be the date of dispatch of our order confirmation.
3.3. In the absence of a written conformation the agreement shall be deemed effective under the offerconditions, if and as soon as the execution of the activities specified in the offer, including thepossible preparatory and preliminary measures, has been commenced.
3.4. If, after the start of the execution, it cannot be demonstrated what price has been agreed upon forthe services, or is deemed applicable by reason of the provisions in the previous article, the pricewe are or were accustomed to charge for similar services and by using the same means at theformation of the agreement shall be the binding price. 

4. REGISTRATION OF INTELLECTUAL PROPERTY

4.1. For the purpose of the registration of intellectual property, we carry out the following activities:
• the preparation, completion and filing of the registration forms;
• the furnishing of information to the Principal during the registration procedure;• the communication with the competent bodies, with local agents and with the Principal;
• the conducting of meetings (by phone) with the Principal, the communication with the Principaland the performance of all current file-related acts;
• the incorporation of rights thus acquired in one’s own administrative monitoring system, or anadministrative monitoring system of third parties. 
4.2. All activities relating to intellectual property items that have not been specified in article 4.1. arecharged as consultancy services. 
4.3. On starting up any new registration of an intellectual property into a register designated for thatpurpose it is our duty to draw up the documents needed and file these documents to thecompetent authorities. The Principal itself is always responsible for the timely and proper supply ofall information and documents needed for the purpose of the registration.
4.4. Our activities concerning the registration of an intellectual property are invoiced by us upon thecommencement of the activities in conformity with our price list.
4.5. Our activities concerning the registration of intellectual property are commenced without delayupon receiving full payment of our relevant sales invoices.
4.6. In particular we are never bound to perform acts in advance at our own initiative with regard toestablishing whether an intellectual property is eligible for registration or protection.
4.7. In the event that a term is set for filing documents or data, or for any action whatsoever, we willduly take the action necessary to the best of our ability. In all cases the Principal is responsible atour first request to supply to us the information or documents which are necessary or neededwithout delay.
4.8. In the absence of instructions of the Principal in due course we are always entitled but neverobliged to act according to our own views, such for the account and risk and at the expense of thePrincipal.
4.9. In the event of renewal of a registration of an intellectual property item, or other acts necessary tomaintain a registration obtained of an intellectual property item, we will seek to remind thePrincipal of the applicable deadlines and terms.
4.10. Any liability in connection with the provisions of Section 4 of the Paris Convention (so-calledConvention priority) is expressly excluded by us. 

5. SEARCHES OF INTELLECTUAL PROPERTY RIGHTS REGISTERS

5.1. On orders to conduct searches no completeness can be guaranteed, nor can any guarantee beprovided regarding the results of such searches.
5.2. Any advice concerning the ability to protect and/or register an intellectual property item is givenfree of obligation.
5.3. The decision to register or protect or exploit an intellectual property item, and any other decisionsfurther to an inquiry, are taken by the Principal itself, such for the account and risk of thePrincipal.
5.4. In the event of an order for search our duty is limited to searching intellectual property items thathave been entered into the relevant public registers and that have been made public by therelevant bodies, unless the contrary has been expressly agreed upon with us in writing on a caseby case basis.
5.5. Registrations of intellectual property not yet made public or applications for intellectual propertyrights are included in the inquiries only to the extent that they can be consulted.
5.6. Never shall it be our duty in the context of inquiries to examine other registers than those we wereinstructed to search.
5.7. Our activities for the purpose of an inquiry shall be invoiced by us upon the commencement of theactivities in conformity with our price list.
5.8. Our activities for the purpose of a search are commenced without delay upon receiving fullpayment of our relevant sales invoices. 

6. SUBSCRIPTIONS RELATING TO WATCHING SERVICES OF INTELLECTUAL PROPERTY

6.1. Subscriptions relating to watching services of intellectual property for the Principal are effective fora period of one contractual year, whereupon the subscription shall be renewed automatically byperiods of one contractual year, unless the Principal has stated no later than three months prior tothe lapse of the current contractual year, via registered letter that he does not wish to renew thesubscription concerned for the next contractual year.
6.2. A subscription for the purpose of watching an intellectual property item is offered by us for eachintellectual property item and shall take effect only after the Principal has accepted the offer.
6.3. As soon as a subscription as referred to in article 6.1 or 6.2. expires, the Principal itself shallpromptly be fully responsible for the watching activities of the intellectual property rightsconcerned.
6.4. Our activities relating to the watching of intellectual property are invoiced by us each contractualyear in advance, at the renewal date of the subscription concerned, in conformity with our pricelist. 

7. LEGAL ADVICE

7.1. For the purpose of legal advice all activities carried out by our employees shall be charged to thecommissionee in accordance with the prevailing rates as specified in our price list. 

8. EXPLOITATION OF INTELLECTUAL PROPERTY RIGHTS OF PRINCIPAL

8.1. For the purpose of the exploitation of intellectual property of the Principal we carry out all activitiespursuant to a commission contract to be signed separately, wherein all our duties, responsibilitiesand prices have been specified. 

9. PRICE LIST

9.1. We shall enclose our price list to each offer as far as possible. On acceptance of an offer thePrincipal also agrees to all rates stated in the price list prevailing at that time.
9.2. The hourly fees of to be deployed third parties for the purpose of the execution of the order, suchas lawyers, accountants, patent attorneys and trademark attorneys as mentioned in our price list,are based on the actual hourly fee of such to be deployed third party as charged to us, raised withan additional hourly fee of maximally euro 40,00 exclusive of VAT, which additional hourly feeserves as compensation of our, monitoring and control tasks in the matter, our debt collectionrisks as well as overall administrative costs that our office incurs. Upon first request thereto fromthe Principal, the actual hourly fees that the deployed third parties have charged us for arespective order shall be specified to the Principal.
9.3. The rates in our price list are adjusted from time to time. In the event of a change in our price listwe will inform the client on the amended price list in writing. The Principal is deemed to haveagreed to an amended price in our price list, if he has not protested against this in writing withinfive working days after the date of dispatch of the amended price list.
9.4. Unless specifically mentioned on our price list, no expenses and/or costs of third parties areincluded therein.9.5. Unless the contrary has been expressly agreed upon, apart from the fees as mentioned in our pricelist, the following costs are due:• the actual travel and accommodation costs incurred by our employee(s) for the purpose of theorder;• the costs payable to third parties, necessarily incurred for the purpose of the execution of theorder, particularly the costs of foreign agents, attorneys, official bodies in the context of theregistration of intellectual property, translation agencies, and other bodies providing services. 

10. FORCE MAJEURE

10.1. Force majeure is taken to mean all circumstances in consequence whereof according to standardsof reasonableness and fairness, fulfilment of an order or part thereof cannot be demanded. Forcemajeure is taken to mean at any rate absence due to illness as well as natural disasters, wars,riots, disturbances and industrial actions including postal strikes.
10.2. If a case of force majeure occurs, we are entitled, without intervention of the court, to suspend theexecution of the order as long as the situation of force majeure continues or to consider heagreement dissolved in full or in part, without any compensation or penalty being payable, albeitthat dissolution cannot be effected with retroactive effect.
10.3. We are always entitled to demand payment of the activities that have been carried out in theexecution of the relevant order before the situation that caused the force majeure has becomemanifest. 

11. PAYMENT

11.1. All costs falling on the payment, including costs of exchange and bank charges, are for the accountof the Principal.
11.2. Cheques are not accepted as means of payment.
11.3. If no full payment has been effected within 14 days after the date of invoice, the Principal isdeemed to be in default by operation of law and we are entitled without any notice of default tocharge to the Principal one percent interest in respect of the unpaid part of the invoiced amount,for each period of 30 days or part thereof, that payment of the amounts due pursuant to thisarticle has not been made after the lapse of the period of 14 days mentioned.
11.4. Deviating instalments can be agreed upon in writing, but in the event that these instalments areexceeded the provisions in the previous article shall take effect automatically, without anyadditional statement being required for this purpose.
11.5. The payment of our invoiced amounts shall always be effected without discount or setoff orsettlement.
11.6. Payments are to be made in euros.
11.7. Complaints do not confer to the Principal the right to refuse, postpone or setoff payment.
11.8. If in case of a failure to effect payment in a timely manner we transfer our claims to third partiesfor collection purposes, the costs connected thereto shall be charged in full to the Principal. At ouroption we can charge the Principal for the actual costs that are charged to us, or for an amountequivalent to 15 percent, calculated on the amount due, consisting, inter alia, of principal sum anddefault interest, such with a minimum of euro 150,00 (one hundred and fifty euros) and increasedby VAT.
11.9. We reserve the right, in view of both activities already carried out and activities yet to be carriedout, to demand security at all times for timely payment.
11.10. We are entitled- if there is reason to do so in our opinion – to suspend and/or not carry out allactivities ordered/agreed upon as long as no sufficient security has been provided for payment bythe Principal.
11.11. We are expressly entitled to set-off our unpaid invoices against amounts we have collected onbehalf of the Principal and sales invoices of the Principal. 

12. TITLE AND USE OF DOCUMENTS

12.1. We are exclusively entitled to all rights and/or claims on copyrights pertaining to documents drawnup by us. The Principal is responsible for documents drawn up by us not being copied orreproduced and/or furnished or allowed for inspection to third parties, without our prior writtenpermission.
12.2. Notwithstanding the provisions above we are entitled to retain everything we have been given bythe Principal for the purpose of the agreement concluded with the Principal until we have been paidin full. 

13. LIABILITY

13.1. We exclude any and all liabilities with regard to our activities, except of arising from intent or grossnegligence. On any notice of liability by the Principal towards us, the burden of proof shall rest withthe Principal and the Principal shall accept this burden of proof.
13.2. Notwithstanding the provisions in article 13.1 the overall damage to be compensated by uspursuant to liability regarding an order/agreement shall in all cases be limited to a maximum of tenpercent of the fee payable to us by the Principal for the purpose of the order/agreement in thecalendar year in which the damage was caused.
13.3. We shall not be liable in respect of defaults of persons in our service, and in respect of natural orlegal entities whose services we use for the purpose of the execution of an order/agreement.Should we nonetheless be liable for damage arising from acts or omissions of such third partiesdeployed by us, such liability shall be limited to the scope of the obligations falling upon those thirdparties, arising from contractual or statutory provisions or by virtue of a legal decision.
13.4. We shall not be liable in respect of damage caused by the omissions or acts of the Principalcontrary to measures directly or indirectly connected with our order/agreement, particularly thefurnishing of incorrect and/or incomplete data by the Principal and/or the lack of sufficientcooperation of the Principal.
13.5. Liability for consequential loss and/or loss of profits is excluded at all times. Consequential loss istaken to mean at any rate damage arising from the adjustment of printed matter, Internet sites,loss of reputation, costs of inquiries, and registration of intellectual property.
13.6. We are entitled to limit or undo the damage at our own expense.
13.7. We only accept liability for a violation of legal regulations or an infringement on the rights of thirdparties if the Principal has expressly pointed out the existence of such regulations or rights to us.
13.8. The Principal indemnifies us against any claims instituted by third parties against us.
13.9. If the Principal transfers the risks connected to any order/agreement through insurance to anotherparty, he shall indemnify us against the application of any right of redress on the part of theinsurance company.
13.10. Any liability shall lapse if the Principal has not notified us on this matter, within five working daysafter any shortcoming as described in article 13.1. was found, by registered letter return withsignature. 

14. CLAIMS

14.1. Any claims shall be lodged in writing within five working days after the services have beenprovided. The other party that has not duly examined the soundness of the services providedGENERAL TERMS AND CONDITIONS HORTIS HOLLAND B.V. DBA TRADEMARKHOSTwithin five working days upon receipt thereof, shall be deemed to have agreed to the delivery orservice.
14.2. If a claim is deemed well-founded by us, we may remedy the shortcoming to which the claimpertains at our option or reimburse to the other party, save for any other right of the other partyto compensation.
14.3. A claim shall not suspend the obligation to pay. 

15. DISSOLUTION

15.1. If the Principal fails to meet any obligation imposed upon him by the order/agreement, or fails todo so in a proper or timely manner, and also in the event of a cessation of activities, liquidation,moratorium of payments and/or bankruptcy of his company, the Principal shall be deemed to be indefault by operation of law and we are entitled to cancel the order or terminate the agreement infull or in part without warning, notice of default or judicial intervention, and to demand paymentfrom the Principal for the activities already carried out, and of the costs incurred, caused by anydefault on the part of the Principal.
15.2. In that case the Principal shall indemnify us completely, which damage shall also include the profitlost by us.
15.3. The provisions in article 15.1 and 15.2 shall not impair our right to suspend the execution of theorder/agreement and promptly demand payment in full of all sums the Principal owes or wouldowe by reason of the order/agreement.
15.4. If the Principal is a natural person, the order shall not be cancelled by the death of the Principal.The rights and obligations of the Principal shall be transferred to his legal successor. 

16. CONFIDENTIALITY

16.1. Parties shall observe confidentiality in respect of any confidential information that comes to theirattention regarding the other party by reason of any order or agreement. Without prior written noticeof the other party, parties shall not proceed to disclose, publish or otherwise distribute confidentialinformation of the other party, or permit the disclosure, publication or distribution thereof.
16.2. The duty to observe secrecy shall apply only if and to the extent that the relevant information is notpublic or has become accessible by the public.
16.3. The duty to observe secrecy shall not apply insofar as it is contrary to our obligations arising from thelaw or from a legal decision. 

17. CHOICE OF LAW AND CHOICE OF FORUM

17.1. All offers, orders/agreements, obligations by whatever name, and the execution thereof, aresubject to the law of the Netherlands.
17.2. in the event that disputes arise, the court designated in accordance with the rules of absolutejurisdiction of the district of The Hague shall be competent, unless we prefer to use the ordinaryrules of jurisdiction as a starting point. 

We found Trademarkhost to be very prompt and professional in everything they do and keen to grasp and fully understand our requirements. Not forgetting to mention, their ability to deliver at a competitive price.

B. McGlynn - Outback, Ireland

I am very happy that I have chosen Trademarkhost. The communication with the Trademarkhost attorneys has also been very pleasant. Every time you call or contact them, they are prepared to help.

Mr. A. Sarra, USA

Trademarkhost is well skilled in everything trademarks. They were always there to answer my questions during every step of the way, simply great people. Trademarkhost gave me and my business the chance to focus on what we do best.

G.P. Kebbe, Lebanon

Trademarkhost did a very good job at expediting our trademark registrations in the EU.

C. Bond , Australia

I was really satisfied with the service and activity of Trademarkhost of performing a trademark search and on providing recommendations and estimations.

R. Torkelund, Luxemburg

I’ve chosen Trademarkhost as our worldwide trademark representative because they always gave me immediate and professional response with regard to all my questions.

M. Marina - INNOTEC, Moscow

They were efficient and responsive in handling our trademark matters, and always provided us with positive and sound advice, which shows their professionalism and experience in this field.

Ms. Uttamchandani - D2UK Fashion, Hong Kong

Why Trademarkhost?

  • Worldwide trademark protection in more than 120 countries.
  • Professional & personal advice.
  • Free opinion on registrability & Free identical searches (if possible).
  • The best fixed fees & no hidden costs.
  • Your own personally assigned trademark attorney (contact person).